Betting Rules

These rules apply whenever you play a real-money game, use a bonus balance or place a wager through your account with us. You must also follow our wider account terms, any game-specific rules and the bonus terms that apply to an offer. If a game displays additional instructions, those instructions form part of the rules for that game.

One account for each player

You may hold and use only one account with us. Your account is personal to you and must not be shared, sold, transferred or used by another person. You are responsible for keeping your login details secure and for checking that the information on your account remains accurate.

We may ask for information or documents to confirm your identity, age, address, payment method or source of funds. We hold a gaming licence and verify accounts as part of our legal, regulatory and security obligations. If requested information is not provided, we may restrict account activity until the necessary checks are complete.

Real-money and bonus-balance play

Games may be played using funds in your cash balance, eligible bonus funds or a combination shown by the cashier and the game. The balance used for a wager is determined by the applicable account and bonus rules. You must not attempt to use a technical fault, pricing error or display error to obtain an unfair advantage.

A bet, spin or other wager is final once it has been placed and accepted by our system. You cannot cancel, amend or withdraw it after acceptance. This applies whether the wager was placed using cash funds or bonus funds. If you believe a wager was recorded incorrectly, contact us promptly with the details so that we can check the account and game records.

Safer play

Our games are for people aged 18 or over. Gambling should be treated as entertainment, not as a way to make money or recover losses. You can use the responsible gambling tools available in your account, including deposit limits, time-outs and self-exclusion.

If gambling is causing concern for you or someone close to you, support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline. You can also contact our support team through the live chat on the site or by e-mail at support@yummywins-casino.co.uk.

A game bet or spin is settled using the result recorded by the relevant game server. The result shown by the game server is final, subject to the malfunction rules below. Our records may include the time of play, stake, selected options, result, balance movement and any associated bonus information.

Game instructions and paytables apply

Each game has its own instructions, symbols, winning combinations, features, limits and paytable. You are responsible for reading the information made available in the game before playing. The paytable explains how qualifying outcomes are calculated and how any displayed prizes or multipliers operate.

The return-to-player figure is shown in each game. This figure is a long-term statistical indication and is not a promise of a particular return during an individual session or on any individual spin. Random outcomes may result in wins, losses or no winning combination.

Records and displayed results

The balance and result displayed after settlement may take account of the stake, winnings, bonus conditions, applicable contributions and any other game rule. Where information on your screen differs from the result held in our system, the system record is used to settle the wager, unless a confirmed malfunction applies.

• A winning result is credited according to the applicable game paytable and account rules.
• A losing result is recorded when the game server confirms the outcome and the stake is settled.
• A feature, free spin or extra round is dealt with under the rules displayed for that game.
• A wager is not changed simply because the outcome was unexpected, the connection was slow or the displayed result was not what you hoped for.

A malfunction includes a software, hardware, network, communication or other technical failure that affects the operation of a game, the recording of a wager or the calculation of an outcome. A display issue may also be treated as a malfunction where it prevents the correct result or balance from being shown.

If a malfunction occurs, all pays and play affected by that malfunction are void. This means that a displayed win, feature, bonus round or balance change does not create an entitlement where the underlying game operation was affected by a malfunction. We may correct an account entry needed to reflect the valid game record.

When your connection is lost

If you are disconnected during a game, do not assume that the wager has been cancelled. Depending on the game, the session may resume when you reconnect, or the game may settle automatically using the result already recorded by the game server. You should sign back in and check the game or account balance before attempting to place another wager.

A repeated click, page refresh or new wager does not replace the original transaction. If the same game remains open after reconnection, follow the instructions shown in the game. If the game does not resume or settle correctly, contact support with the game name, approximate time and any round or transaction details available to you.

We may suspend a game or restrict play while a technical issue is investigated. We may also correct records where system data confirms that a wager, result or balance movement was not processed correctly.

Bonus funds are subject to the bonus terms shown when the bonus is offered, claimed or credited. Those terms explain the qualifying deposit or activity, any wagering requirement, expiry or withdrawal conditions, eligible games, maximum bet and other restrictions. You must read and understand those terms before using bonus funds.

Maximum bet and game contributions

A maximum bet may apply while bonus funds are active. The maximum applies to the stake or wager amount defined in the applicable bonus terms and may include a spin, hand, round, feature purchase or other game action. Exceeding the stated maximum can affect the bonus and any associated winnings.

Games do not necessarily contribute equally towards a bonus requirement. The eligible games and their contribution rates are shown in the relevant bonus terms. A game may contribute fully, partly or not at all. Any contribution is calculated according to the terms in force for that bonus.

Using and withdrawing bonus-related funds

A bonus balance may be restricted until the applicable conditions have been met. Winnings linked to bonus funds may carry the same restrictions. The cashier and your account display the balance and any available withdrawal information, but a displayed amount does not remove conditions that still apply.

If a bonus is cancelled, expires or is removed under its terms, any bonus funds and associated amounts affected by that action may no longer be available. Where we identify misuse, an attempt to avoid the bonus rules or a breach of these Betting Rules, we may withhold or remove the relevant bonus benefit in line with the applicable terms.

If bonus terms and a game rule appear to cover the same point, the specific bonus terms apply to the use of that bonus. You can contact support through the live chat on the site or at support@yummywins-casino.co.uk if you need help understanding a displayed condition.

Live casino and table games are governed by the game-specific rules shown in the table's help or information panel. These rules explain the available bets, dealing procedure, betting sequence, settlement method, limits, side bets and any relevant conditions. You must read them before placing a wager.

Dealer decisions and game procedure

The dealer conducts the game according to the rules displayed for that table. Dealer decisions, cards dealt, numbers selected, wheel outcomes and other game events are recorded as part of the game result. Once the relevant event has been completed and recorded, it cannot be changed because of a later disagreement or a different expected outcome.

The table may display messages showing when betting opens, when betting is closing and when betting has closed. You are responsible for making sure that your intended wager and stake are displayed before the betting period ends. A bet that is not accepted by the table before betting closes is not included in that round.

Late bets and interruptions

Late bets are not accepted. If a bet reaches the table after the betting period has closed, the table may reject it, return it or leave it unsettled until the system confirms the correct status. The game record determines whether the bet formed part of the round.

If you lose connection during a live table round, the round may continue without your screen being updated immediately. Reconnection may show the completed result, or the account may settle after the game server has confirmed the round. A technical interruption does not by itself cancel an accepted wager.

If you believe a bet, spin, bonus round or table result has been recorded incorrectly, contact us as soon as possible. Write to support@yummywins-casino.co.uk or use the live chat on the site. We will use the relevant account and game records to look into the matter.

Information to include

Please include enough information for us to identify the event. In particular, provide the game, the approximate time and the round. You can also include the stake, amount shown, table name, session details and a clear description of what you believe went wrong.

• The game or live table name.
• The date and approximate time of the bet, spin or round.
• The round, transaction or reference shown in your account, where available.
• The amount wagered and the result or balance movement you expected.
• A description of any disconnection, error message, unusual display or other technical issue.

Do not send your password or full payment details by e-mail or live chat. We may ask for information needed to identify your account, but you should only provide it through the secure process we specify. Keeping screenshots or other details from the game may help us understand the issue, although our server and account records are used to settle the event.

Our decision will be based on the applicable game rules, bonus terms, these Betting Rules and the records held for the wager. If a confirmed malfunction affected the play, the malfunction provision applies. If no malfunction is identified, the result recorded by the game server remains final.