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Contact Us
Our support team can help with account questions, payments, bonuses and technical issues. Contact us through live chat or email, and provide enough detail for us to assist you.
From the game library
From the game library
How to reach us
Live chat on the site is available 24/7. You can also email us at support@yummywins-casino.co.uk. We use the information you provide to identify your account and understand what you need help with.
For account-specific questions, please contact us from the email address registered to your account where possible. Never send your password or full payment details in a message.
What to have ready when you write
Including the details below can help us deal with your message without asking for the same information again:
- Your username or other account identifier.
- The game, deposit, withdrawal or other transaction concerned.
- The date and approximate time when the issue occurred.
Common questions we help with
- Account and verification: questions about access, identity checks and account information.
- Deposits and withdrawals: payment status, pending transactions and cashier queries.
- Bonuses: eligibility, terms and missing promotional credit.
- Technical issues: loading problems, interrupted games and site errors.
Complaints
If you want to make a complaint, email support@yummywins-casino.co.uk and put Complaint in the subject line. Please explain what happened, include the relevant account or transaction details, and tell us what outcome you are seeking.
We acknowledge complaints and reply once the matter has been checked. If we need more information, we will ask you through the contact details linked to your account.
