Bonus Terms and Conditions

These terms apply to bonuses and promotional offers made available by Yummy Wins Casino. An individual offer may have additional conditions, including eligibility rules, a qualifying deposit, a minimum deposit, a wagering requirement, a time limit, a maximum bonus value or restrictions on games. The terms displayed with the offer form part of these Bonus Terms and Conditions.

Before accepting an offer, read the information shown in the promotion, the cashier and your account. If an offer-specific term differs from a general term on this page, the offer-specific term will normally apply to that offer. If you are unsure how a promotion works, contact us before opting in or making a qualifying deposit.

By opting in, claiming, receiving or using a bonus, you confirm that you have read and accepted the terms that apply. We may require you to opt in through your account or use a stated promotional code. An offer will not be valid unless the required steps are completed in the way and within the period shown.

Promotions are available only to eligible customers with an account in good standing. Unless the offer says otherwise, you must be aged 18 or over, have an account with us, provide accurate information and be permitted to use our services in your location. We may verify your identity, age, payment details and account information before granting or releasing promotional funds.

• Only one bonus may be available to each eligible person, household, address, device, payment method or other account connection, unless the offer states otherwise.
• You must not open or use more than one account to obtain the same promotion or any other unfair advantage.
• A payment method must belong to you or be used with the proper authority. We may ask for information to confirm this.
• Customers who are self-excluded, subject to an account restriction or unable to use our services cannot claim a bonus.
• Employees, contractors and other persons connected with the operation of the site may be excluded from promotions.

We may refuse a promotion where eligibility cannot be confirmed. If an account has incomplete or inconsistent information, we may pause the bonus or related withdrawal until the necessary checks are completed. This does not remove any rights you have under applicable law or the general terms for your account.

An offer may be limited to new customers, existing customers, a particular account group or a particular payment method. You are responsible for checking whether the offer is available to you before you deposit or play. Receiving a promotional message does not by itself guarantee eligibility if the conditions attached to that message have not been met.

A bonus may be credited as bonus funds, free spins, bonus cash or another promotional benefit. Bonus funds are not normally withdrawable until the conditions for that offer have been met. Any qualifying deposit remains subject to the normal rules for your account, and a bonus does not change the minimum age or safer gambling requirements that apply to you.

Deposits and qualifying play

Where an offer requires a deposit, only a qualifying deposit made using an accepted method and within the stated period will count. Deposits that are cancelled, charged back, reversed or otherwise invalid may not count. A deposit made only to claim a bonus may still be subject to the offer conditions, including any requirement to place qualifying bets before a withdrawal can be requested.

Wagering requirements

If wagering is required, the amount and the qualifying balance will be shown with the offer. Wagering means placing eligible bets or spins for the required amount. Different games may contribute at different rates, and some games, features, bets or transactions may not count at all. The promotional information will set out any contribution rules that apply.

• Only bets settled while the bonus is active will normally count towards the relevant requirement.
• Cancelled, void, refunded or returned bets will not normally contribute to wagering.
• A game contribution does not guarantee that the amount staked will be returned or that a balance will be created.
• If the offer includes a maximum stake, exceeding it may make the bonus and winnings from it void, where the specific terms allow this.
• Progress can be shown in your account, but the balance displayed there may not update immediately after every transaction.

You must not use a promotion in a way that manipulates the outcome, delays settlement or attempts to avoid the stated wagering conditions. This includes using prohibited betting patterns, placing offsetting bets intended to remove normal risk, or exploiting a technical or display error.

Each promotion may have an expiry time or date. If the required steps are not completed before expiry, any remaining bonus funds, free spins or associated promotional winnings may be removed. The relevant expiry information will be shown with the offer or in your account. We are not required to extend an expired promotion unless we choose to do so.

A withdrawal may be available only after the offer conditions have been completed and any required account checks have been passed. We may return a qualifying deposit before releasing bonus winnings where the offer provides for this. The payment method, minimum withdrawal amount and any other withdrawal conditions will be shown in the cashier or account.

Steps before requesting a withdrawal

1. Check that the required wagering progress is complete and that the promotion has not expired.
2. Make sure your account information and payment details are accurate and up to date.
3. Request the withdrawal through the available account or cashier process.
4. Provide any information reasonably needed for identity, age, payment or account verification.
5. Wait for the transaction to be processed in line with the withdrawal information shown in your account.

A withdrawal request may be cancelled or delayed if information is missing, a payment is disputed, a transaction has not settled or activity requires further checks. We may remove promotional funds that were credited in error. If funds have already been withdrawn as a result of an error or breach of these terms, we may seek their return or set them against another balance, where permitted.

If you cancel a bonus or request a withdrawal before completing the applicable conditions, the offer may end and any associated bonus funds or winnings may be removed. The specific offer terms will explain whether a qualifying deposit can then be returned and which funds remain available.

Promotions are intended for normal personal play. You must not abuse, manipulate or attempt to exploit an offer, account feature or technical error. We may restrict, suspend or remove a promotion where we reasonably believe that these terms have been breached, an offer has been used unfairly, an account is connected to another account involved in prohibited activity or the promotion was granted in error.

We may change, suspend or withdraw an offer where this is necessary because of an error, security concern, technical issue, fraud risk, a change in our services or another legitimate reason. Where possible, we will provide information about the change through the site or your account. A change will not normally affect promotional funds already used in accordance with the applicable terms, unless action is required to correct an error or comply with a legal or regulatory obligation.

Nothing in these terms allows us to remove rights that cannot lawfully be excluded. The general terms for your account continue to apply, including provisions about payments, account closure, prohibited activity, complaints and applicable law.

Questions and account support

If you believe a bonus has not been credited correctly, check the offer information and your account activity first. You can then contact us through live chat on the site or by e-mail at support@yummywins-casino.co.uk. Please include enough information for us to identify the offer and your account, but do not send your password or full payment details.

We will look into questions about eligibility, missing promotional funds, wagering progress and withdrawals using the information available on your account and the terms that applied when the offer was accepted.

A bonus is optional. You should not deposit or play to recover losses, and you can choose not to receive promotional communications. Deposit limits, time-outs and self-exclusion tools are available through your account or by contacting support. These controls apply to your gambling activity and should be considered before accepting any promotion.

• Set a deposit limit that reflects what you can afford to lose, before you claim or use a bonus.
• Use a time-out if you want a temporary break from gambling or promotional activity.
• Choose self-exclusion if you need to stop gambling for a longer period.
• Do not open another account or use another person's account to get around an account restriction.
• Ask our support team to explain how to opt out of promotional communications or apply available account controls.

If you self-exclude, we will not knowingly send you promotional offers or allow you to use a new account to access them. A self-exclusion request may affect access to bonuses, free spins and other promotional benefits, including offers that have not yet been claimed.

If gambling is causing concern, support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline. You can also contact us through live chat on the site or by e-mail at support@yummywins-casino.co.uk. Our support team can explain how to opt out of promotions, apply account controls and raise a question about a bonus.